Thank you for choosing Salon Kaveesha. We take great pride in offering high-quality beauty and personal care products. Your satisfaction is very important to us, and we aim to ensure a smooth and trustworthy shopping experience.

Returns & Exchanges

We accept returns and exchanges within 7 days of your purchase, provided the item is unused, in its original packaging, and in the same condition as when you received it.

To request a return or exchange, please contact our support team with your order details.

Non-Returnable Items

For hygiene and safety reasons, the following items are non-returnable and non-refundable:

• Opened or used beauty products
• Skincare or personal care items
• Customized or special-order products
• Gift cards

Please make sure to review your order carefully before completing your purchase.

Damaged or Defective Items

If you receive a product that is damaged, defective, or incorrect, kindly reach out to us within 48 hours of receiving your order. We will arrange a replacement or process a refund based on product availability and your preference.

Refunds

Once your returned item is received and inspected, we will notify you of the status. If approved, a refund will be issued to your original method of payment (excluding shipping charges, if applicable). Please allow 5–7 business days for the refund to reflect in your account.

Return Shipping

Customers are responsible for the return shipping cost unless the return is due to an error on our part (e.g., damaged, wrong item shipped). In such cases, we will provide you with a prepaid return label.

Need Help?

If you have any questions about our Refund Policy, feel free to contact us.

Contact Support